Programme Coordinator

Programme Coordinator (BSc)

31st January 2025

£28,000 - £30,000

At ESCP Business School, we are proud to deliver globally renowned education that shapes future business leaders. Our BSc programme is a cornerstone of this mission, and we are seeking a proactive and detail-oriented Programme Coordinator to join our team.

Reporting directly to the BSc Senior Manager, the Programme Coordinator will support the delivery of the BSc programme's operational aspects. This is a key position that ensures smooth programme administration while providing excellent support to students, faculty, and stakeholders.

Knowledge Skills and Experience

Essential Requirements:

• Previous experience in programme or academic administration, including managing student records and academic timetables.

• Excellent organisational skills, with the ability to manage multiple tasks, prioritise effectively, and meet deadlines.

• Strong interpersonal skills, with the ability to handle student queries professionally and empathetically, both in person and remotely.

• Attention to detail to ensure accuracy in managing programme processes such as exams, quality assurance, and student records.

• Proficiency in using online administrative tools and platforms such as Blackboard for programme delivery.

• Strong written and verbal communication skills, with the ability to collaborate with a diverse range of stakeholders.

• Be university educated, demonstrating a strong understanding of higher education operations.

Desirable Requirements:

• Bachelor’s degree in a related field.

• Proficiency in multiple languages, particularly French, is advantageous but not essential.

Main Duties and Responsibilities

• Maintain and manage student records, timetables, and programme calendars.

• Coordinate and deliver student registration, induction, and orientation activities.

• Serve as the first point of contact for student queries, ensuring timely and effective support.

• Support the organisation of examinations, monitor student attendance and progress, and contribute to quality assurance processes.

• Assist faculty and the BSc Academic Director(s) with course scheduling and administrative tasks.

• Facilitate processes related to certificates, transcripts, awards, and graduation ceremonies.

• Liaise with internal teams and external stakeholders to ensure consistent and efficient programme delivery.

• 30 days annual leave with the addition of Bank Holidays

• Company pension scheme with exceptional employer contributions

• Permanent Health Scheme

• Death in Service Insurance

• Private Healthcare after successful probation period

• Enhanced Paid Maternity & Paternity with length of service

• Enhanced Sick Pay with length of service

• Hybrid Working is available, upon negotiation with the line manager.

• On-site Cafe with Staff discount

• Exclusive discounts with surrounding local businesses

• Language lessons available in Spanish, Italian, German, French

Application details

Interviews for this role will commence in January 2025. Applicants should submit a CV to our Human Resources Department via Reed. Please note the HR Department starts screening CVs and interviewing candidates from the start of the recruitment campaign. A successful candidate could progress to offer before the advertised closing date. We encourage you to apply as soon as possible.

ESCP Business School is committed to offer equal employment opportunities regardless of age, sexual orientation, gender, nationality, ethnic origin, disability or parental status. We base all our employment decisions on merit, job requirements and business needs.

For more information about the School please visit our website on www.escp.eu