Programme Coordinator

Do you have excellent skills in administration, communication and organisation? Are you excited to develop your experience of the student lifecycle by offering outstanding support to students and academics in a fast paced, busy higher education setting? If so, Signature Recruitment has an exciting opportunity for you to join our client, at a prestigious London university, as a Programme Coordinator. This is a temporary, full-time position starting in January for six weeks with the possibility to extend. After a two-week training period on campus, the role is offered on a hybrid working arrangement with three days on campus and two from home during term time and two days on campus and three from home in the holiday period.

As a Programme Coordinator, you will lead administrative responsibility for day-to-day matters relating to current and prospective students on Post Graduate programmes. You will act as a point of contact for students and staff, and you will use your experience in student support to manage high volumes of queries, triage and signpost as necessary. This position offers a great opportunity to contribute to a busy, vibrant academic environment.

Programme Coordinator Key Responsibilities:

• Managing the department’s inboxes, assisting with email triage and responding promptly to student and staff queries
• Resolving student and academic inquiries providing excellent customer service and escalating as necessary
• Contributing to the student journey in particular relating to Assessments. To include updating records, processing confidential assessment and examinations information with attention to detail and accuracy
• Liaising with academic staff and ensuring timely updating of courses, information, reading lists and virtual learning environments
• Assisting with the preparation and execution of events throughout the academic year and servicing Committee Meetings when required
• Working flexibly as part of a team, supporting colleagues in times of high-volume activity with other ad hoc administrative duties

Programme Coordinator Key Skills:

• Experience in administration and within a higher education setting desirable
• Excellent written and verbal communication skills with a strong emphasis on exceptional customer service and confident dealing with stakeholders at all levels
• An enthusiastic, proactive and positive team member with excellent time management, organisational skills and attention to detail
• Highly proficient in IT systems including Microsoft Office - Excel for data entry. In addition, the ability to work on new systems in particular an understanding of Student Records Systems and Virtual Learning Environments

If you are a personable and proactive individual with a flair for administration and good customer service, this Programme Coordinator role could be the perfect opportunity for you! Apply today!

While we aim to respond to every applicant, the volume of applications may result in delayed communication. If you do not receive a response within a week, your application may not have been successful on this occasion. However, we will keep your details for potential future opportunities.

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