Bushey
Post Date, 14/11/2024
Salary: 24000-25000 per annum
Administrator - Based close to Watford - c24,000 p.a. +Benefits.
Do you want to work for a business that has a hugely positive affect on the lives of their customers?
Do you want to be part of a market leading business based near Watford?
If the answer to these questions is yes, then this could be an ideal role for you!
We are working closely with an impressive, growth SME business who are currently going through a rapid expansion project in order to cope with a consistent increase in demand for their service and products.
We are well-positioned to talk about this Company as we have partnered with them for a number of years and know a great deal about the impressive senior leadership team, their care for their business and the team and their ethical approach. Their business is well positioned to cope and grow, regardless of the general economic pressures and despite the growth, they have retained a strong 'family feel’ and a highly supportive environment.
Whilst they are a commercial business, this position interacts with members of the public, often at a time when they are experiencing a time of need and a degree of empathy and compassion from the company they are dealing with. Therefore, communication skills and an ability to engage with customers is a highly beneficial attribute for this position.
If you are either looking to build or further develop existing customer services skills, this role will offer that opportunity.
It is a fast-paced environment and will allow you to be a key part in supporting the growth of the business by providing the highest level of customer service and gaining satisfaction by overseeing the claim from start to finish. Your day-to-day responsibilities will include:
- Dealing with customer claims from start to finish.
- Liaising with the other departments to find the best possible solution.
- Managing external and internal emails in a professional manner.
- Overseeing multiple claims at once.
- Co-ordinating accommodation booking with third parties.
With flexible working after the six-month probationary period and additional benefits, this is a company with a soul and a strong focus on development.
If you are interested, please get in touch or send your CV ASAP as recruitment for this job opportunity is moving swiftly.
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