Property Manager Assistant

We are seeking a motivated and detail-oriented Property Assistant to join our dynamic team. The successful candidate will play a crucial role in supporting property management operations, ensuring that all administrative tasks are executed efficiently and effectively. This position requires strong organisational skills, excellent phone etiquette, and the ability to handle data entry tasks with precision. Familiarity with Yardi software is advantageous.

Duties

• Dealing with walk in - front of house
• Opening Mail
• Answering all telephone calls
• Dealing and redirecting all admin@ e-mails
• Operating telephone (day/night mode)
• Switch log - end of day
• Franking mail and posting each day
• Ensure all keys are correctly put away at end of day. Locked safely and appropriately
• Wash cups
• Ensuring the office is presentable at all times
• Ordering Stationery
• Organise photocopier repairs/replacement toner/meter readings
• Ensuring Rightmove/Zoopla are consistently up to date
• Selling of fobs for developments - car park and entry
• Maintain filing system and ensure current tenants are in the active file and archive old tenancies files.

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• Organising viewing diary
• Ensuring all details are entered correctly with correct information for smooth viewing
• Liaise with tenanted apartments to ensure that sufficient notice is given for viewings
• Check and confirm appointments prior to viewing
• Carry out viewing, ensuring correct information is given at all times regarding prices, insurance, car parking, length of tenancy etc.

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• Overseeing all aspects with regards to lettings
• Agreeing new rental amounts and tenancy lengths for available properties
• Agreeing/decisions with regards to applicants/tenancies
• Updating landlords with regards to new lets
• Advise existing tenants for Change of sharers or early releases
• Extensions/amendments to current contract
• Producing monthly figures, ensuring all properties are accounted for (whether tenanted, available or relet)
• Advise potential landlords on current market and suitable properties for their needs
• Advise potential landlords on our management packages - fully managed or let only
• Applications for property lettings
• Referencing of applicants
• Drawing up Tenancy Agreements
• Organising and undertake moves in
• Book in the diary check ins
• Processing notices and updating landlords
• Organising meter readings for vacated properties
• Producing Property Brochures and ensuring consistent supply
• Updating window display

Qualifications

• Proven experience in an administrative role, preferably within property management or a related field.
• Strong phone etiquette with excellent verbal communication skills.
• Proficient in data entry with attention to detail and accuracy.
• Familiarity with Yardi software is preferred but not essential; training will be provided.
• Ability to upsell services or properties effectively while maintaining a customer-focused approach.
• Strong organisational skills with the ability to multitask in a fast-paced environment.
• A proactive attitude towards problem-solving and teamwork is essential.

If you are passionate about property management and possess the required skills, we encourage you to apply for this exciting opportunity as a Property Assistant.