Customer Service Administrator

Role: Customer Service Administrator
Location: North East, UK
Salary: £25,000 per annum
Job Type: Full-Time, Permanent

Are you a highly organised and detail-oriented individual looking to make an impact in a fast-paced, growing company? We are seeking an enthusiastic Administrator to join our team and help us deliver exceptional service to our clients.

Key Responsibilities

• Scanning and Archiving: Manage and maintain the digital and physical filing systems, ensuring documents are accurately scanned, archived, and easily accessible.
• Email Inbox Management: Monitor and organise the company email inbox, responding to or redirecting messages promptly and professionally.
• Ordering and Stock Control: Track inventory levels, place orders for supplies, and coordinate with suppliers to ensure timely delivery and stock availability.
• Administrative Support: Provide general administrative support to various departments to ensure smooth day-to-day operations.
• Database Management: Update and maintain client, order, and supplier records.
• Customer Orders and Invoicing: Assist in processing customer orders, preparing invoices, and maintaining accurate financial records.
• Report Preparation: Compile and produce reports as required for management.

About You

• Experience: Proven administrative experience, preferably in a related industry
• Skills: Strong organisational and multitasking abilities, with excellent attention to detail. Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Communication: Clear and professional verbal and written communication skills.
• Attitude: A proactive, adaptable, and solution-oriented approach to work.

What We Offer

• A competitive salary of £25,000 per annum.
• A friendly, collaborative, and supportive working environment.
• Opportunities for professional growth and career development.