People Services Administrator

People Services Administrator
£24,663 + Excellent Company Benefits
Hebburn Based, Hybrid Working
Full Time 37.5 hours
9 Months Fixed Term Contract

Streamline Services. Empower Teams. Elevate Your Career in People Admin Services.

As a People Services Administrator, you will play a pivotal role in ensuring the seamless delivery of administrative services and support across the organisation. You will facilitate critical processes, support employees, and contribute to a positive workplace environment. You will work closely with the wider People team, management, and employees to support a range of functions, including onboarding, record management, benefits administration, and employee engagement.

What we can offer you

• 33 days’ annual leave, including bank holidays, rising with length of service
• Retail discounts that save you money every day
• Gym discounts, cash healthcare plans, and a cycle-to-work scheme
• Car discounts for new and used purchases and servicing
• Flexible pension scheme to support your financial future
• Family-friendly policies that help you spend more time with the people that matter
• A wellbeing programme to support you and your family
• Ongoing recognition from your peers and leadership team
• A community volunteering day

What you’ll do day to day

• Maintain and update employee records, ensuring compliance with company policies and legal requirements.
• Assist with on boarding new hires, including processing contracts, right to work documentation and DBS checks.
• Complete reference requests.
• Change of contracts for current employees.
• Serve as a point of contact for employees and managers across the business and manage queries from the shared mailbox.
• Maintain and update the company organisational chart, controlling vacancy requests in-line with budget headcount, ensuring approval to recruit is received.
• Production of daily and weekly reports to ensure accurate and up-to-date data.
• Collaborate with the People team to improve processes and enhance service delivery.
• Handle sensitive information with confidentiality and professionalism.

Helpful skills and qualifications
Don’t worry about ticking off every single skill here - if you care about delivering great experiences as much as we do, we want to hear from you

• Proven experience within an administration role, ideally in a People Services or HR setting.
• Educated GCSE level or equivalent in English and Maths.
• Excellent organisation skills with the ability to work to deadlines.
• Strong communication skills, both written and verbal to liaise with the wider business, managers, employees and candidates.
• Excellent, accurate typing skills to compose business letters and related correspondence, with demonstrable knowledge of Word and Excel.
• Strong customer and quality focus, with the ability to build and maintain positive working relationships.
• Mail merge knowledge would be an advantage.
• Basic knowledge of employment law in relation to contracts, salary and eligibility to work in the UK would be an advantage.
• Previous experience of entering data on to an HR or Payroll system would be an advantage.

We value diversity and believe it strengthens our team. If you don’t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.

Be part of something big

Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.

But you don’t need to love cars to work with us - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.

Our Values

At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all that we do.

Respect - Integrity - Transparency - Teamwork - Professionalism

These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.