Transport Coordinator

Do you have 2+ years' experience in route and transport planning? Do you have a strong background in handling air and road freight?

I am recruiting for an experienced Transport Planner for a Staines-based courier company. The successful candidate will join a small office-based team and will be responsible for route and transport planning, as well as liaising with customers and managing fleet. This is a permanent, full-time position working 45 hours per week from 7am-5pm, Mon-Fri, plus 1 hour lunch break. The opportunity for flexible working is also available to candidates who may wish to start & finish later.

Main Duties:

• Route Planning and Scheduling: Plan and schedule vehicle routes, ensuring timely collections/deliveries and clear communication of instructions to drivers.
• Provide Quotations: Prepare quotations for domestic and European collections/deliveries, liaising with third-party companies as needed.
• Customer and Supplier Liaison: Communicate with customers, drivers, and suppliers via telephone, email, and face-to-face interactions. Maintain and build strong relationships with clients.
• Delivery Monitoring: Track deliveries from start to finish, addressing any queries or issues that arise and ensuring resolution.
• Vehicle Fleet Management: Ensure vehicles are serviced and maintained on schedule, investigating and rectifying any defects promptly. Conducting basic stock checks.
• Cost Saving and Negotiation: Demonstrate proven ability in cost saving and negotiating rates.
• Out of Hours Calls: Handle out-of-hours calls on a rotational basis (1 in 3 weeks).

Required Experience:

• Freight Handling: Specific experience in the road and/or air-freight industry.
• Domestic Transport Planning: 2 years' experience in a transport planner role with experience in scheduling drivers and vehicles.
• Pressure Management: Ability to cope with pressure and work in a fast-paced, changing environment.
• IT Skills: Good IT skills with knowledge of Office and Outlook.
• Out of Hours Calls: Can-do attitude and happy to handle out-of-hours calls on a rotational basis (1 in 3 weeks).
• UK Driving License - essential 

Benefits & Package: 

• Salary of £32,000 - £38,000 DOE
• 20 days holiday + bank holidays (rising to 25 days with service)
• Company pension scheme
• Staff parking
• 10-hour shift with flexible start time