Contract Support Administrator

Randstad CPE is recruiting for a Facilities Administrator to join our clients global facilities management team.

• Job Title: Contract Support Administrator
• Location: Newcastle Upon Tyne
• Salary: £28,000 - £30,000 per annum

The successful candidate will be the first point of contact for clients and customers within the business calling into the helpdesk. You need to have a strong customer services background and be highly focused on being able to give the right support to stakeholders and customers within the business. This is a permanent position with regular working hours.

The Package:

• Salary is up to £30,000 per annum (Depending on Experience)
• Working hours 8am - 5pm Monday to Friday (40 Hours per week)
• Annual leave and bank holidays Included
• Pension scheme available
• Training and development courses

Roles and Responsibilities:

• Acting as the main point of contact and providing support by answering calls and emails in a professional and timely manner.
• Prioritizing tasks due to the information provided by the client.
• Generating purchase order numbers for subcontractors.
• Managing invoices and compliance.
• Liaising closely with subcontractors, suppliers and stakeholders.
• Managing complaints accordingly.
• Logging of engineers timesheets, holiday and overtime.
• Ensuring contract work to be finished within a timely manner.
• Ensuring that KPIs are met in time.
• Providing weekly/ monthly and yearly reports.

Candidate Requirements:

• Excellent computer skills with use of email, word processing, invoices and excel.
• Strong administrative background
• Experience working within a Facilities Management environment with CAFM systems ( This is desired ) Strong organizational and planning skills, Meticulous attention to detail
• Financial background - PO's, invoices, budget reports, dealing with cost effectiveness of a contract

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.