Head of Business Support and Administration

Head of Business Support and Administration with management and staff leadership experience, the ability to review, streamline and implement administrative processes, and can handle complex complaints professionally, is required for a Schools Trust, based in Stanmore, Greater London.

SALARY: £52,782 - £59,639 per annum (MG1) + Benefits

LOCATION: Stanmore, Greater London (HA7)

JOB TYPE: Full-Time, Permanent

WORKING HOURS: 37.5 hours per week (all year round)

JOB OVERVIEW

We have a fantastic new job opportunity for a Head of Business Support and Administrationwith management and staff leadership experience, the ability to review, streamline and implement administrative processes, and can handle complex complaints professionally.

Working as the Head of Business Support and Administration you will be an exceptional leader with a passion for driving operational excellence and encouraging positive and meaningful collaboration.

As the Head of Business Support and Administration you will oversee and guide the network of Business Support Managers (BSMs) across all schools, lead strategic improvements in processes and systems, and ensure the seamless execution of administrative policies.

With a focus on leadership, innovation, and impact, this position offers the opportunity to make a meaningful difference across the Trust.

DUTIES

Your duties as Head of Business Support and Administration will include:

• Line-manage the Business Support Managers (BSMs) across all schools within the Trust, ensuring consistency and high standards in administrative functions

• Support the implementation of central initiatives and projects, ensuring administrative and business management functions are well-coordinated

• Lead and coordinate the BSM network, facilitating regular meetings, sharing best practices, and fostering a culture of collaboration and continuous improvement

• Monitor complaint trends across the Trust, identifying areas for improvement and ensuring that lessons learned are communicated to the relevant stakeholders

• Manage and monitor contracts related to safeguarding (e.g., Judicium), school uniforms, after-school clubs, and other services critical to school operations

CANDIDATE REQUIREMENTS

• Demonstrated success in leading and managing teams, including conducting performance reviews and providing professional development

• Experience in reviewing, streamlining, and implementing administrative processes to increase efficiency and consistency

• Demonstrated ability to handle complex complaints professionally and efficiently, ensuring compliance with policies and procedures

• Commitment to the safeguarding and welfare of all students

BENEFITS

• Great opportunities for professional development
• NEST pension scheme (subject to eligibility)
• O2 discounts
• Specsavers corporate eye test vouchers
• Flexible working opportunities
• Eligible for NUS card and CSSC membership
• Cycle to work and Electric Vehicle Lease Schemes
• Staff annual weekend retreats and Yoga Classes
• Access to multiple well-being programmes and apps
• Free staff lunch and on-site parking

Plus many more!

Pre-employment checks

The organisation is committed to safeguarding and promoting the welfare of children and young people and requires all staff and volunteers to share this commitment. All successful candidates are required to have an Enhanced DBS check unless internally appointed and still within the cycle of DBS re-checks.

Any appointment subsequently made will be subject to the receipt of satisfactory references and other pre-employment checks.

APPLY TODAY…

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JOB REF: AWDO-P12911

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