Customer Service Administrator

Are you looking for an exciting new opportunity for 2025? Would you like to work for an award winning organisation? Are you keen to build a career within a successful business? Have you got previous customer service experience?

Think Specialist Recruitment are delighted to be working with a fantastic organisation based within the Watford area, this successful, growing and award winning client have exciting opportunities for customer focused candidates to join their growing team.

The successful candidates will have a strong customer service background within an office environment, be keen to learn and also grow their career, as well as be great team players to be part of a successful and growing team.

Salary - £29,431 plus fantastic benefits including a great pension scheme, hybrid working after training and more!

Some of the duties will include:

• Support the order process and ensure high levels of customer service are received
• Provide a good level of customer service by ensuring all enquiries are dealt with quickly and efficiently, and that the customer is kept up to date at all stages of the process
• Process all deliveries for all orders placed online
• Reply to emails in a timely and professional manner
• Provide a high level of support to customers throughout the process
• Handling customer queries and problems as they arise
• Working well as part of a team
• Contact customers if there is an issue with their delivery
  
  

The suitable candidate:

• Previous experience within customer service
• Relationship building skills
• Previous administration experience
• Strong team player
• Good communication skills on all levels
• Happy to be based within the Watford office - although hybrid working is available after training

Looking for the next step in your career? Think Specialist Recruitment.

Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support