Business Support Administrator

Business Support Coordinator

• Location: Loudwater, High Wycombe
• Job Type: Full-time
• Salary: £28,500 - £33,000 per year

Join an award-winning service business aiming to become the leading Facilities Management provider in England. We are seeking a proactive and experienced Business Support Coordinator to enhance our team.

• Enter sales enquiries and manage general sales administration tasks within our CRM.
• Arrange site visits and follow up on all sales quotes, logging progress in CRM.
• Data entry and management of new clients, contacts, and sites in CRM.
• Create new jobs and PPM contracts, and organise jobs via CRM, including support for engineers.
• Manage finance administration tasks such as sending invoices and payment reminders.
• Handle HR administration tasks for the operations team, including processing new starters and leavers, monitoring absence, managing holiday requests, and booking training courses.
• Manage the helpdesk email and escalate issues to the appropriate department.
• Create social media posts and marketing emails.
• Perform general office duties, including answering phones, customer service, and covering for staff holidays.
• Undertake project work to support the senior management team and assist with managing trade water sales, fleet management, and health and safety support.

• Previous experience in a multi-tasked business administration role covering office management, operations support, HR administration, sales support, and finance support.
• Experience with CRM software such as Workpal, Big Change, Connect Teams, or Salesforce.
• Advanced IT skills, including Microsoft 365.
• Excellent communication skills, both written and verbal, with meticulous attention to detail.
• Ability to work independently, take full ownership of work, multitask, and work under pressure.
• A team player who is confident, ambitious, self-starter, and commercially aware.

• Permanent position with opportunities for progression as the company grows.
• 28 days holiday allowance (including Bank Holidays).
• Auto Enrolment Pension scheme.
• Friendly working environment with quarterly team-building and social events.
• Discretionary company bonus scheme after 6 months.
• Enhanced holiday allowance and birthday as a holiday after respective years of service.
• On-site parking.

To apply for the Business Support Coordinator position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role.