Account Manager

Account Manager
Permanent
Bilston, Full-Time, 42.5 hours per week
£30,000 - £35,000 per annum

We are thrilled to be recruiting exclusively for a long-standing client who is seeking an experienced Account Manager to join their successful team. This role has opened up due to the company's growth, and we are looking for someone who can help take the business to the next level.

This is an exciting time to join the company, where you will have the opportunity to make the role your own and collaborate with existing team members.

This office-based role is crucial for building strong customer relationships, driving revenue growth, and ensuring customer satisfaction. The ideal candidate should have prior experience in account management, sales, or business development.

• Cultivate existing customer accounts and promote additional products
• Act as the primary contact, addressing client needs
• Track customer satisfaction and develop strategies to enhance client retention and loyalty
• Customise solutions to meet customer requirements
• Perform regular market research to spot trends and growth opportunities
• Collaborate with Marketing, Procurement, and Operations for smooth delivery
• Engage with new customers through email and social media

• Demonstrated experience in account management, sales, business development, or a related field
• Excellent communication skills with a passion for building relationships to drive business growth
• Ability to work independently and develop future plans
• Proficient in data analysis to inform decision-making