Customer Service Administrator

CUSTOMER SERVICE ADMINISTRATOR

MONDAY - FRIDAY: 08.00 - 16.00 OR 09.00 - 17.00

£12.00 PER HOUR

People Solutions in Bristol are working with a local education recruitment provider looking for a Customer Service Administrator.

Benefits

• Whilst working with People Solutions, you will have access to our online Worker Portal where you can view your weekly pay slips and book your holidays
• You will also have access to our fantastic Employee Assistance Program where you can receive discounts and offers for you and your family

Day to Day Duties

• Being the first point of contact to employers for all apprentice applications
• Guiding employers through the funding process
• Providing advice and support to employers regarding the apprenticeship levy, incentives, and future funding reforms
• Maintaining the apprenticeship service account ensuring all cohorts are up to date and accurate
• Working closely with other departments and support staff to assist with coordination of applications
• Confirming all eligibility requirements are met so applicants can progress

Essential Skills

• Excellent customer service skills, both written and spoken
• Must be computer literate, with experience in using Microsoft packages such as Outlook, Word and basic Excel
• Confident working with people at all levels

Desirable Experience

• Previous experience within an admin, recruitment or customer service environment will be an advantage

Training

• Full system training will be provided

Apply

• Apply today by clicking below