Customer Service Administrator

A service organisation based in Emersons Green is currently recruiting a Customer Service Administrator to join their team.

Working for a well-established, family-run organisation, this is an excellent opportunity for anyone looking to further their career within this field.

Duties will include:

• Schedule appointments, ensuring efficient allocation of resources
• Prepare, administer and service contracts
• Handle incoming inquiries from customers and deal with queries and provide updates
• Maintain accurate record of contracts
• Monitor contract performance, ensuring all obligations are met
• Prepare and process invoices
• Log jobs accurately on CRM

The successful candidate will have worked in an office environment previously and be comfortable communicating with people both over the phone and face to face.