Sales Account Manager/Business Development

We are looking for a dynamic and driven Business Development Executive to join our client’s team in Newton Aycliffe.

As the successful candidate, you will have a passion for sales, building strong relationships, and delivering great customer service, along with excellent communication and relationship building skills.

You duties will include:

• Work with the team to help meet sales targets and deliver excellent customer service
• Build and maintain strong relationships with employers, ensuring repeat business and gathering feedback
• Use the company’s CRM system and marketing software to follow up on campaigns and convert interest into sales
• Meet KPIs by making regular customer contact and converting leads into bookings
• Use social media to engage with employers and generate sales, following company guidelines.
• Researching and profiling companies
• Following up on email and mailshot campaigns
• Making follow-up calls after courses
• Keep customer information accurate and up to date in the system
• Participate in role-play and objection handling sessions to refine sales techniques
• Attend trade shows, exhibitions, and conferences, representing the company
• Help with sales reports and general admin tasks to meet targets

What We’re Looking For:

• Comfortable using CRM systems and marketing software (experience with Click D is a plus)
• Previous experience in business development, sales, or customer service is ideal
• A team player who is happy to support others and share in the team’s success
• Proactive, with the ability to manage multiple tasks and hit targets in a busy environment