Operations Executive / Executive Assistant

Operations Executive / EA

Commercial + Residential Industry

Managed Offices, Commerical, Residential, Business Centre, Executive Assistant, Administrative Coordinator, Personal Assistant, Customer Service Manager, Property Coordinator, Operations Assistant, Head Office

Location: Piccadilly Circus

Salary: £30,000 - £35,000 DOE

Hours: Monday - Friday 9:00am - 5:30pm

Our client is a well-established family-owned property group with a diverse portfolio of office, industrial, residential, and agricultural properties across London and the West of England. They are seeking a proactive and organised Executive Assistant to join their small, dedicated team at the head office.

This newly created role combines responsibilities in executive support, customer service, and property management. It is ideal for someone who thrives in a dynamic environment and is eager to take ownership of varied tasks.

Key Responsibilities:

• Executive Support: Manage day-to-day head office operations, including filing (paper and digital), calendar management, meeting arrangements, and handling general office tasks such as ordering supplies and managing correspondence.

• Customer Management: Act as the first point of contact for tenants, managing queries, fault reports, and service requests via the company help line and ensuring efficient resolution.

• Property Oversight: Maintain and monitor a live "works tracker" for ongoing maintenance projects in the West of England properties and serve as the primary contact for tenant issues.

Ideal Candidate Profile:

• Strong skills in Microsoft Office, including Word and Excel, and experience with digital filing systems.
• A confident, professional manner with excellent communication skills to handle inquiries effectively.
• Highly organised, with a keen eye for detail and the ability to bring new processes and efficiencies to the role.
• A presentable and personable individual who represents the organisation positively.

This is a fantastic opportunity to join a small, supportive team and contribute to the smooth running of a respected and longstanding property group.