Operations Manager

My client based in Teddington is looking for an Operations Manager to join their expanding Repairs and Voids service delivery team.

You will manage the team through a mixed delivery solution of directly employed operatives and supply chain partners.

The ideal candidate is energetic, enthusiastic and able to inspire the team to deliver amazing customer service. You’ll ensure works are carried out in accordance with contracts and legislation and be responsible for ensuring the team work to deliver their goals and targets. You’ll inspire your team to always put customers at the heart of their service and will continuously look for innovative ways to improve the customer experience.

YOU HAVE:

- Project development and management experience

- A proven track record of managing a team that consistently delivers exceptional standards of customer service and successful outcomes.

- Excellent communication and influencing skills that enable you to build strong relationships in and out of the organisation.

- Confidence in dealing with data to drive performance and set standards

CLOSING DATE: 8 DECEMBER