People Development Manager

About Crowe

Crowe is a leading national audit, tax, advisory and consulting firm with global reach and local expertise. We are an independent member of Crowe Global, one of the top 10 accounting networks in the world, with access to more than 40,000 people in over 140+ countries and across more than 800+ offices globally.

Our vision is to be recognised as essential to the future success of our clients by helping them to answer tomorrow’s questions and make smart decisions that have lasting value through the highest quality audit, tax, advisory and consulting services.

Crowe is where talented people can realise their potential, are successful and enjoy what they do by making a positive difference to our clients, communities and each other.

At Crowe, our aim is to create a community where regardless of gender, identity, sexuality, race, ethnicity, education or background, everyone is valued, can flourish and achieve their full potential.

The People Development Manager is responsible for overseeing the development and implementation of learning and development strategies. This role includes leading the L&D administration and operations team to ensure efficient delivery of training programs and development initiatives. The ideal candidate will have a background in professional services, excellent leadership skills, and a passion for people development.

Purpose of the role:

The People Development Manager is responsible for designing, implementing, and managing learning and development programmes that enhance skills, performance, and career growth. The role supports early careers, technical and technology training, and management and leadership programmes. It is also responsible for ensuring compliance with relevant regulations and maintaining high-quality standards in all training and development initiatives.

Reporting to the Head of Learning and Development and acting as a consultant to our managers, directors, and partners, the People Development Manager role is focused on fostering a culture of continuous learning and development to ensure we are supporting our people at all levels, from our trainees to future leaders, to achieve their personal career goals and the firm’s objectives.

Key Responsibilities:

Leadership and Team Management:

• Lead and manage the L&D admin and operations team, providing guidance, support, and professional development opportunities.
• Foster a collaborative and high-performance team culture.

Learning and Development Strategy:

• Develop and implement comprehensive L&D strategies aligned with organisational goals.
• Conduct needs assessments to identify skill gaps and training requirements across the organisation.

Stakeholder Collaboration:

• Work closely with department heads and senior management to align L&D initiatives with business objectives.

Program Design and Delivery:

• Design, develop, and deliver engaging training programs, workshops, and e-learning modules.
• Ensure training programs are effective, up-to-date, and aligned with industry best practices.

Operational Management:

• Oversee the administration of L&D programs, including scheduling, logistics, and resource allocation.
• Manage the L&D budget, ensuring cost-effective use of resources.

Compliance:

• Ensure all training programmes comply with current standards and regulations.
• Stay updated on changes in industry standards to ensure learning and development content remains compliant.

Assurance and evaluation:

• Implement quality control measures to ensure the effectiveness of training programs.
• Evaluate the effectiveness of training programs through feedback, assessments, and performance metrics.
• Continuously improve L&D initiatives based on evaluation results and emerging trends.

Career Development:

• Create and manage career development plans for everyone.
• Supports succession planning process to identify and develop future leaders.

Employee Engagement:

• Foster a positive learning environment that encourages employee engagement and retention.

Resource Management:

• Manage the budget for training and development programs.
• Coordinate with external training providers and ensure cost-effective use of resources.

Technology and Innovation:

• Leverage technology to enhance the delivery and accessibility of training programs.
• Stay informed about the latest trends and innovations in L&D.

Qualifications:

• Minimum of 5 years of experience in learning and development, with at least 2 years in a leadership role.
• Proven experience in designing and delivering training programs.
• Strong project management and organisational skills.
• Excellent communication and interpersonal skills.
• Proficiency in Learning Management Systems (LMS) and other relevant software.
• Certification in L&D (e.g. CIPD) would be preferred, but not essential.

Key Competencies:

Leadership: Ability to inspire and motivate people to achieve their full potential.

Strategic Thinking: Align development initiatives with organisational goals.

Adaptability: Flexibility to adjust programmes based on changing business needs.

Collaboration: Strong team player with the ability to work across departments.

Benefits:

• Competitive salary and benefits.
• Opportunities for professional growth and development.
• Flexible working arrangements.

The People Development Manager is a pivotal role in ensuring that our people are equipped with the necessary skills, knowledge, behaviours and leadership to excel in their roles and ultimately contribute to the firm’s success.

If you have a passion for developing people and driving organisational growth, we encourage you to apply.