Customer Service Executive

About Our Client:

Are you passionate about delivering exceptional customer care and exceeding clients' expectations? Our client, a leading travel organisation, is seeking a dynamic and dedicated Client Services Executive to join their team in Chester. If you thrive in a fast-paced environment and enjoy building genuine relationships with clients, this could be the perfect opportunity for you!

Job Title: Client Services Executive

Location: Chester

Contract Details: Permanent, Monday-Friday; 9am-5.30pm - requirement to work one Saturday every month with a day in the week off.

Salary: £23,500

Responsibilities:

• Provide sales, operational, administrative, and service support to ensure smooth and seamless client experiences.
• Check and confirm that all booking components are accurately arranged and that clients' arrangements are well-considered.
• Manage all necessary administrative functions, ensuring clients have all the required information at their fingertips.
• Collaborate with supplier partners, effectively communicating clients' requirements.
• Go above and beyond to deliver exceptional customer care, exceeding clients' expectations.

Essential (Knowledge, skills, qualifications, experience):

• Strong desire to deliver outstanding customer service.
• Excellent organisational skills.
• Positive attitude.

Desirable (Knowledge, skills, qualifications, experience):

• Experience in the travel industry.
• Familiarity with travel booking systems.

Technologies:

• Proficient in Microsoft Office Suite.

Benefits & Perks:

• Generous holiday allowance starting at 25 days plus bank holidays, increasing with length of service.
• Hybrid and flexible working opportunities.
• Paid volunteering days to give back to the community.
• Ongoing training and development, including exciting overseas educational trips.
• Access to discounts and offers on personal holidays.
• Enhanced family-friendly benefits to support your work-life integration.
• Positive and inclusive working environment that values diversity and equal opportunities.

How to Apply:

If you have a strong desire to deliver outstanding customer service, excellent organisational skills, and a positive attitude, our client wants to hear from you. Join their team and be part of a dynamic and supportive organisation that values their employees' growth and development.

Apply now and take the next step in your career as a Client Services Executive with our client's leading travel organisation.

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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