Operations Administrator

We have an opportunity to join a growing business in the Solihull town centre area as an operations administrator. Your key duties will be tracking and co-ordinating shipments from overseas liaising internally & externally to ensure stock is delivered according to ETA with involvement with inventory to ensure clients requirements are met. Within this position you will be provided training, at least 2 years administration background within a back office/operational function is required. Intermediate/advanced excel is desired as well as fluent speech in Mandarin which would be a benefit. This is a full time position, parking is available but chargeable at discounted rate; there is local bus/train links to this central location with a salary of £24-28,000 per annum dependent on experience. 

Key duties and responsibilities:

• Ensure customer order are fulfilled and delivered within specified ETA.
• Monitor shipments by communicating with freight forwarders both UK and across waters to ensure smooth transit of goods.
• Keep customers up to date with orders and aware of any delays.
• Monitor stock and inventory, pro-actively purchase goods according to projected orders.
• Keep system up to date with notes and shipment updates.
• Support with sales administration ensuring orders are processed correctly, a keen attention to detail required.

Skills and attributes required:

• Excellent IT skills, proficiency on excel required.
• Ability to work in a fast paced environment.
• Minimum 2 years experience within administration role.
• Experience within a supply chain/ logistics role would be beneficial.
• Mandarin speaking desirable. 

There are 22 days holiday plus bank holidays. Core hours are 9am-5pm, this is an office based role, potentially flexibility around working hours.

If you feel you have the relevant skills and requirements for this position please click APPLY