IT Applications Support Analyst

IT Applications Support Analyst

Join a dynamic team as an IT Applications Support Analyst, where you'll play a crucial role in ensuring seamless support and performance of essential software applications. This position is ideal for a technical specialist skilled in troubleshooting and improving end-user technology experiences, working directly with IT operations and third-party providers to keep systems at peak functionality.

• High-Impact Role: Act as the go-to SME for Microsoft and M365, contributing to the smooth operation of critical applications.
• Diverse Responsibilities: Split your time between incident management, system support, and exciting project-based work, keeping your skills sharp and your days varied.
• Collaborative Environment: Work alongside IT teams to enhance the user experience, gather insights, and bring improvements to key systems across the firm.

• Microsoft 365 & Cloud Expertise: Strong knowledge in M365, Intune, Autopilot, Azure, and SSO applications.
• Device & Application Management: Experience with end-user computing devices, configuration management (SCCM), and secure mobile device management.
• Technical Troubleshooting: Proficiency with O365, NetDocuments, Teams, Microsoft Exchange, and supporting technologies like VPNs and firewalls.
• Client-Centric Approach: Excellent interpersonal and communication skills to provide top-tier support and guidance to end-users.

This is an exceptional opportunity to leverage your expertise in a professional environment dedicated to technology advancement. Apply now to become a vital member of a forward-thinking IT team!