Lettings Administrator

Lettings Administrator - Crouch End, North London

The Package
£28,000 - £32,000 per annum, depending on experience
Full-Time, Monday to Friday, 9am to 6pm

An exciting opportunity for an experienced administrator, preferably with property experience, to join a family-run Independent agency with a long-established reputation specialising in residential sales and lettings, priding themselves on delivering exceptional service to their clients and maintaining a high standard of professionalism.

As an Administrator, the successful candidate will play a vital role in ensuring the smooth operations of the lettings admin. They will be responsible for handling rent payments, conducting bank reconciliations, and maintaining accurate financial records (Training Provided)

Key Responsibilities

• Process rent payments from tenants and ensure timely collection of rental income.
• Conduct bank reconciliations to verify and track all financial transactions.
• Maintain accurate records of rent payments, expenses, and other financial data.
• Collaborate with other team members to resolve any financial discrepancies or issues.
• Respond promptly to inquiries from clients, tenants, and vendors, on the phone and by email.
• Assist in the upload of property particulars to portals and the website.
• Assist the director in day-to-day tasks, in an efficient manner.
• Coordinate and manage filing.

The Ideal Candidate

• Previous experience in an administrative role, ideally within the property sector (lettings experience is advantageous).
• Excellent organisational skills with the ability to manage and prioritise multiple tasks.
• Strong attention to detail and accuracy.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook) experience with property management software (desirable).
• Excellent verbal and written communication skills.
• Proactive and able to work independently as well as part of a team.
• Friendly and professional demeanour with a customer-focused approach.
• Ability to remain calm under pressure and handle challenging situations confidently.
• Flexible and adaptable to changing priorities.