Lettings Administrator

Job Title: Lettings Assistant/Admin (Build-to-Rent)
Location: Wembley, London
Salary: £30,000 per annum
Type: Full-time, Permanent

About Us:
Join a dynamic and innovative Build-to-Rent company, committed to creating vibrant, community-focused living spaces in the heart of Wembley. As part of a forward-thinking team, you'll help deliver exceptional service and support to our residents and contribute to the smooth operation of our property lettings.

Role Overview:
We are seeking a motivated and customer-focused Lettings Assistant to join our team. You will play a key role in supporting the lettings team, ensuring that all processes are efficiently managed from initial inquiries to move-ins. This is a fantastic opportunity for someone looking to advance their career in property management within the fast-growing BTR sector.

Key Responsibilities:

• Assist with managing inquiries from potential residents and arranging property viewings.
• Support the lettings team in handling applications, referencing, and tenancy agreements.
• Maintain accurate records of all resident communications and lettings documentation.
• Provide outstanding customer service to prospective and existing residents.
• Assist with move-in processes, including coordinating key handovers and ensuring apartments are ready for new tenants.
• Ensure all properties meet compliance standards and assist with property inspections.
• Work closely with the property management team to deliver a seamless lettings process.

About You:

• Previous experience in a lettings or property management role is advantageous but not essential.
• Excellent communication and interpersonal skills with a strong customer service focus.
• Ability to work efficiently in a fast-paced environment with strong attention to detail.
• Good organizational skills and the ability to manage multiple tasks simultaneously.
• A proactive attitude and willingness to learn and grow within the role.
• Knowledge of the Build-to-Rent sector is desirable but not required