Operations Administrator

Operations Administrator, Southampton

An exciting opportunity became available for an Operations Administrator to join a successful and growing company based in Southampton. This role offers ambitious career progression opportunities up to management level and fosters a supportive working environment.

The Operations Administrator role will primarily involve overseeing customer orders whilst liaising with suppliers and third parties to ensure timely delivery. The successful candidate will have strong administrative and organisational skills.

Package and Benefits of the Operations Administrator:

• £22,500 starting annual salary increasing to £24,000 after 3 months of employment

• Regular salary reviews based on performance, and bonus scheme

• 28 days holidays inclusive of bank holidays

• Christmas shutdown and birthday off

• Career progression and professional development through qualifications

• Free parking

• Pension

• Social events

• Hours: Monday to Friday 09:00 - 17:00

Main duties of the Operations Administrator:

• Oversee and process customer orders from receipt through to delivery, ensuring accuracy and efficiency

• Coordinate with the design team to ensure the accurate production of artwork, and communicate with the customer to certify their satisfaction before initiating item manufacturing

• Provide excellent customer service by promptly responding to enquiries via email, resolving issues, and updating customers on order status

• Liaise with suppliers via email to manage stock levels, place orders, and ensure timely delivery of necessary materials

• Track, manage and allocate deliveries in the office stock room

• Oversee and manage online sales platforms and website whist updating stock levels daily

• Maintain accurate records, manage documentation, and support the wider team with administrative tasks

Key competences of the Operations Administrator:

• Previous customer service and administrative experience

• Attention to detail and maintains good, accurate quality of work

• Good time management skills and able to effectively multitask and prioritise workload

• IT literate with sound knowledge of Microsoft Office applications such as Outlook, Excel & Word

• Ability to communicate and work collaboratively in a team environment

• Flexible and adaptable team player in a fast-moving pro-active business atmosphere

• Committed, focused, self-motivated and keen to succeed

If you would like to hear more about this incredible opportunity and make your mark in a dynamic, encouraging, and expanding business, please APPLY NOW!