Records Administrator

Reed have partnered with an international professional services firm, recruiting for a Records Administrator on a full time permanent basis in Bristol.

Duties:

Assist with the operation of incoming and outgoing records by monitoring email requests.

Add new files and deeds onto the records management database.

Collate and send deed and file requests to offsite storage vendors.

Check deliveries in and out of the firm and file the order sheets and emails.

Deliver and collect files, deeds, and boxes to and from fee-earners within agreed contractual SLAs.

Regularly walk the floors and liaise with internal clients to ensure that retrieved files, boxes, and deeds are returned to storage promptly.

Enter accurate and high-quality data onto relevant systems/platforms.

Liaise with internal customers to address anomalies on box/deed schedules.

Check and prepare items for storage, including the production of labels.

Accurately process email, telephone, and written requests for file and deed retrievals within agreed contractual SLAs.

Undertake searches on archive databases for items requiring retrieval.

Liaise with storage suppliers concerning queries and perform a physical check of items returned from the storage supplier.

Requirements:

Good IT skills and knowledge of internal Records Management systems.

Basic knowledge of external RM Systems.

Experience in Records Management is ideal.

Ability to work independently, be well-organised, and work in a methodical and structured way.

Demonstrates a detailed knowledge of office procedures relating to the role.

Excellent understanding of the IT packages/systems/equipment necessary to perform the role.

Demonstrates good listening skills and responds positively to feedback.

Benefits:

Pension scheme.

Up to 25 days’ holiday, rising to 28 with service, plus a holiday exchange scheme.

Private medical insurance, including critical illness and dental cover.

Life assurance and income protection.

Parental leave packages.

Generous bonus schemes.

Cycle to Work scheme and Emergency Backup Care.

Employee Assistance Programme.

Subsidised gym membership and health assessments at Nuffield Hospitals.

Interest-free season ticket loans.

Loyalty awards every five years.

Payroll giving scheme and referral scheme with rewards.

Study assistance and taxi costs for late work hours.