Service Desk Analyst / AV Support

Devonshire Hayes have partnered with a fantastic company based in Central London to help them secure a IT Support Analyst/AV Technical Support Engineer for an initial 6 month FTC.

You will be tasked with the following,

You will be required to do the following,

- Act as first point of call for IT Queries

- Log and resolve incidents

- Have worked within an ITIL environment

- Supported and managed an AV (audio visual) environment

- Installation and configuration of hardware & software.

- Tech Stack: Windows 10/11, Office 365, Intune, Autopilot, Active Directory admin, Poly audio Visual equipment, Handheld device support etc.

You will be required to work in the office 5 days per week.