IT Support Engineer

Role: IT Support Engineer

Location: Chester

Salary: £28,000- £35,000 DoE

Working Pattern: On-Site

Summary

A brand new role has just opened up for an ambitious individual to join a growing MSP based in Chester. In this role, you'll be responsible for resolving client issues, managing service requests, and handling scheduled tasks. You will oversee customer tickets from start to finish, ensuring they are resolved promptly by following established procedures. Your daily tasks will include troubleshooting, diagnosing, researching, and identifying effective solutions, as well as creating documentation to support ongoing operations.

The Company

The company is a managed service provider which is dedicated to deliver a diverse range of projects, and professional end user support. Led by industry experts, they are committed to sharing their knowledge and helping you enhance your skills.

Key Responsibilities

• Manage support tickets from 1st to 2nd
• Resolving issues whilst maintaining clear and effective communication.
• Set up, monitor, and maintain workstations, servers, network equipment and cloud solutions.

Key Skills

• Strong experience of Active Directory, O365, and Windows Servers.
• Virtualization experience such as VMWare/Hyper-v.
• Experience with networking concepts.
• Excellent communication skills and people-focused approach.

Company Benefits

• Pension Schemes
• Up to 25 holiday per year (excluding Bank Holidays)
• In house training
• Exposure to new technologies
• Career progression

If you are an IT Support Technician and interested in working with a reputable MSP then this is the role for you!

Interviews for this role will be held imminently. To be considered, please send your CV to me now to avoid disappointment.

Referrals:

If this role isn't right for you, do you know someone that might be interested? You could earn £1,000 of retail vouchers if you refer a successful candidate to Oscar. Email: to recommend someone for this role.

Role: IT Support Engineer

Location: Chester

Salary: £28,000- £35,000 DoE

Working Pattern: On-Site

Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy.

To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.

Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy.

To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.