Receptionist

a
Receptionist

St. Albans

Post Date, 23/12/2024

Salary: - per annum

Permanent

Receptionist (Passionate about Animal Wellbeing)

Location: St. Albans 

Salary: Up to £30,000
  
Are you someone with a heart for animal wellbeing and a passion for exceptional customer service? We’re looking for a Receptionist to join a forward-thinking and innovative clinic that’s redefining pet care. This role could be ideal if you’ve worked in a veterinary setting, hospitality, or even in a dental clinic environment, where attention to detail and compassion are paramount.
 
About the Role
As a Receptionist, you’ll be the welcoming face of the clinic, ensuring that both clients and their pets receive an outstanding experience from the moment they enter. You’ll balance front-of-house duties with essential administrative responsibilities that contribute to the seamless running of our practice. You will also assist with managing member traffic, coordinating appointments and maintaining a clean and welcoming reception area.
 
Key Responsibilities

  • Front Desk Management: Create a welcoming environment for all visitors. Assist clients with orders, answer questions, and ensure that all reception area processes run smoothly.
  • Client Relationships: Build rapport with clients and their pets, maintaining a warm and compassionate approach.
  • Business Support: Help with membership promotion and client acquisition, encourage all-access memberships, and collaborate with the marketing team for clinic awareness and client retention.
  • Administrative Support: Assist with scheduling, follow-up calls, and managing communication channels, including email and phone.
 
What We’re Looking For
  • Experience in customer-facing roles within veterinary, healthcare, hospitality or similar settings.
  • Skills in customer service, communication and organisation. Ability to handle emotionally sensitive situations with empathy.
  • Passion for animals and a desire to be part of a team that’s reshaping the veterinary experience.
 
What’s on Offer
  • A unique opportunity to work in a beautifully designed, welcoming space that prioritises both pet care and customer experience.
  • A collaborative and supportive work culture where your contribution matters.
  
If you have a love for animals and a commitment to customer care, this could be the perfect role for you. Apply today to be a part of this exciting journey!

Job Responsibility
Contract Details
  • Contract Type: Permanent
  • Salary Type: per annum
  • Total Applications: 3
  • Last Date: 21/01/2025
Contact us or Apply now

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