Senior Receptionist

Porsche Retail Group (PRG) have an excellent opportunity for a Senior Receptionist /  Showroom Host to work for one of the world’s most iconic brands and join Porsche Centre Hatfield.

This role is critical to the customer journey, by ensuring all customers of the Porsche Centre Hatfield, whether in person, by phone or by email, are provided with an outstanding customer experience. You will act as a brand ambassador, always representing Porsche Retail Group and the Porsche brand.

When you are not hosting customers or responding to incoming phone calls or enquiries, you will be responsible for supervising the hosting/reception team, alongside completing generalist administration duties.

If you’re currently working in a customer-facing environment, ideally withing a franchised automotive dealership with supervisory experience, and have a passion for customer care, we’d love to hear from you.

So, what makes life at PRG unique?

• An induction like no other. As part of your welcome, you will enjoy a day at the Porsche Experience Centre, Silverstone, where you drive a selection of Porsches on the track
• Porsche for a weekend. Once a year, for a special occasion, you will get a choice of a Porsche, at no additional cost to you
• Every staff member is treated as a brand advocate. You will be able to support events, such as the Porsche GB Carrera Cup

That sounds exciting, but what else?

• This role is a full-time opportunity: Tuesday to Friday 8.00am to 6.00pm Saturday 8:00am to 5:00pm
• Basic Salary up to £32,000 dependant on experience plus 10% bonus
• 33 days holiday per year,  with extra days for long service
• Option of a VW Group Vehicle at preferential leasing rates
• Private Medical Insurance, with the option to add your loved ones
• Dedicated mental health champions
• Employee representative body - your voice at work
• Preferential rates on several products and services, including high street brands, restaurants, gyms and Porsche products
• Life Assurance
• Income Protection Insurance
• DC Pension Scheme
• Employee Assistance Program - support and advice on issues impacting your wellbeing

And what’s it actually like to work at Porsche Centre Hatfield?

• Located by Hatfield Business Park with a newly refurbished staff area which has a pool table, darts and a TV
• Only a 5-minute drive to The Galleria shopping centre and Hatfield Retail Park with a range of Eatery’s.
• Free car parking onsite.

And finally – who are we?

• Headquartered in Reading alongside Porsche Cars GB Ltd, we are owned wholly by Porsche Germany. We operate five Porsche Centres, two satellite Service Centres and a Trade Parts Distribution Centre in and around London
• Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo
• You’ll find our culture of trust, integrity, and empowerment filters through every channel of our business
• Our people have passion, thriving on a friendly rivalry that inspires all of us to be better and a genuine desire to go further for our customers and each other

So, what's next?

• Excited? We'd love to hear from you
• Apply now with a copy of your CV and if selected, a member of the team will contact you for an informal chat
• You’ll then meet one of our Management Team so we can ensure the role is right for you
• And don’t forget to visit our ‘socials’, just search ‘Porsche Retail Group’.

How to Apply
Please note that eRecruitSmart is advertising the role of Senior Receptionist / Showroom Host on behalf of Porsche Retail Group.  Your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to.   Please only apply if you consent to these terms.

You must reside in and have eligibility to work in the UK.   Please note, only suitable applicants will be contacted.  If your address and contact details are not on your CV, you will not be considered.

We look forward to hearing from you!