Operations Team Leader

Operations Team Leader - Insurance - City - upto £60,000

Wise May are looking for a Senior Insurance Assistant to join a busy Operation's team for a friendly Insurance business in the City.

Responsible for the day to day running of the Operations team, from establishing and maintaining contractual data, processing the Insurance and account bookings, claims handling and manage the related cash flow. Candidate will also support the Underwriters in administrative activities related to the underwriting process.

Duties include:

- Maintenance of all Underwriting and Operational support tasks process documentation.

- Check and process of accounts and claims advices.

- Clarify discrepancies of accounts and claims with underwriters/ claim experts/ cedents/brokers.

- Manage cashflow including setting-up of client bank accounts in the accounting system, processing of outgoing/incoming payments and follow up on pending payments and open balances.

- Lead and manage day the Operations team of 5 staff members.

- Liaise with the other stakeholder, e.g. underwriters, reserving, closing team, financial accounting.

- Understanding of the company priorities and act accordingly.

- Organize and monitor the workload within the team, maintain a low backlog, intervene when needed and set priorities.

Skills required:

- Highly motivated.

- Enthusiastic.

- Team Player.

- Exceptional organisational skills.

- Advanced MS Office skills (focus on MS Excel, Power Query).

- Business Objects skills beneficial.

Monday - Friday, 09:00-17:00, hybrid working.