Operations Manager

Operations Manager

Location - across all services

Salary: £55-60k pa

Our values reflect us all and they're the beating heart of everything we aspire to be.

They set out our culture, the way we behave and the way we do things.

Our values…

• Change perceptions. See the world through the eyes of the people we support and mold the world around them
• Take a different outlook. Be confident to use our wealth of experience and knowledge to look at unique situations differently
• Be nice, kind, patient, resourceful, open minded, resilient and forgiving
• Understand why situations occur. We take an evidence-based approach to why behaviour occurs and how to respond appropriately.
• Everyone's opinions matter. We value every individual as part of the team, and they are key to the success of the people we support and the organisation

We operate seven apartment-based care homes located in Castleford, Garforth, Snaith, Bradford, Roundhay, Pudsey and Rastrick. Each of our homes provides supportive accommodation for 6-9 individuals within their own homely flat-based settings. As we prepare to launch our brand new service in Rastrick, scheduled to open early 2025, we are seeking experienced, dedicated, and motivated individuals to join our team. The services are yet to be inspected by CQC, so we're looking for someone with a proven track record in operational management and achieving great outcomes (Good or better CQC ratings under your belt is a big plus!).

You'll be supported every step of the way by a brilliant team.

Role Overview

• Reporting to the Director of Operations you'll work alongside a group of managers ensuring consistent and reliable care across your allocated services.
• You will be accountable for the operational delivery of a number of services, coaching and providing regular feedback through good governance, audits and data analysis.
• You will be familiar with budgeting, maintaining financial performance and seeking opportunities for growth.
• You'll be passionate about supporting adults with lots of different needs such as learning disabilities, autism and mental health. processes are in place and adhered to in line with the requirements of the regulator.

We are looking for:

• Minimum of 5 years of experience working in a related care setting, with preferably some experience in a leadership or management role.
• Genuine passion for making a difference in the lives of individuals with autism, learning disabilities, and complex needs.
• Proficiency in behavioural assessment and analysis techniques, with experience in developing and implementing Positive Behaviour Support plans.
• Strong leadership and coaching skills, with the ability to inspire and motivate a diverse team.
• Proven track record in staff management, including recruitment, training, and performance management.
• Commitment to upholding the highest standards of honesty, integrity, and professionalism.
• Comprehensive knowledge of relevant regulations and best practices in the field of learning disabilities and autism support.
• Ambitious and energetic, with a drive to exceed expectations and make a positive impact.
• Compassionate and kind, with a deep understanding of the unique challenges faced by individuals with learning disabilities and autism.

This is not an exhaustive list of duties, and the role may change from time to time to meet the needs and objectives of the business.