Operations Manager

Description

Are you an experienced Operations Manager with a passion for driving efficiencies and leading teams? Client based near Stansted, Essex is seeking a proactive and solution-focused individual to oversee their Operations function. This is a fantastic opportunity to work with a dynamic and fast-paced business, ensuring the timely delivery of stock items to the highest standards.

Key Responsibilities

• Lead and manage a team, including Valet and Workshop Team, ensuring productivity and efficiency.
• Maintain communication with directors and staff to align operations with business goals.
• Uphold required standards in machinery repair, maintenance, and presentation.
• Oversee stock processing, including prioritising workloads, parts ordering.
• Oversee logistics, including the collection and delivery of stock.
• Ensure H&S compliance with safety protocols, including PPE provision and regular maintenance checks.
• Drive cost efficiencies and continuous improvements within the Operations Department.
• Support the sales team to enhance customer satisfaction and after sales processes.
• Build and maintain strong relationships with suppliers and customers, identifying opportunities for growth.
• Monitor and enhance team performance through training and development.

Requirements

• Strong leadership and organisational skills, with the ability to prioritise and delegate effectively.
• Previous hands-on experience and interest with machinery and mechanics is a benefit.
• Excellent communication and interpersonal skills, with a customer-focused approach.
• Proactive, solution-driven, and flexible to adapt to business needs.

Benefits

• Salary- £55,000- £65,000 basic
• Car Allowance
• Free Lunch daily
• Hours - 7am- 4.30pm Monday- Friday
• Annual leave 25+ bank holidays