Operations Manager

Are you looking for a new challenge and enjoying working in a fast-paced environment? Do you thrive on driving continuous improvement? Do you want to join a rewarding company that acknowledges your hard work and supports with your career progression? We have the perfect opportunity for you!

Here at GXO Logistics, we’re looking for an Operations Managerto provide expert leadership and direction across our operation in Harlow, ensuring a high-quality and safe service is delivered to our customer, you’ll be responsible for preparing and managing the warehouse budget and business plans, whilst supporting and managing the development of your team.

Your working hours will be Monday to Friday; however, some flexibility may be required.

Pay, benefits and more:

We’re looking to offer a salary of up to £45,000 per annum. In addition, we offer 25 days of annual leave plus bank holidays, as well as the option to purchase additional days. You’ll also have access to a variety of high street discounts, as well as a cycle to work scheme, a workplace pension, and many other perks.

What you’ll do on a typical day:

• To understand the short to medium term plans of the customer and the operational requirements. Review operational volumes and forecasts to calculate labour requirements.
• To understand the customers ethos and operational priorities. Ensure Customer deadlines are met with the targets contained within the contracts service level agreement (SLA) and key performance indicators (KPI)
• Regularly coach, mentor and support the operative team and implement structured development programmes.
• Participate in all HR processes when asked or required such as disciplinary, absence, investigations, probations, and grievances. Develop and support middle management in the same areas through an engaging and coaching management style

What you need to succeed at GXO:

• Proven successful warehouse management across a fast-paced environment.
• Strong team management and coaching skills, coupled with the ability to drive and implement change.
• Highly analytical and IT literate
• Experience working with internal and external customers, with the ability to influence stakeholders

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees.  We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.