Maintenance Administrator

Maintenance Administrator

• Annual Salary: £28,000
• Location: Ipswich
• Job Type: Full-time (Mon to Fri, 8am-5pm with 1 hour for lunch)

We are seeking a skilled and organised Maintenance Administrator to support our clients Service and Maintenance department in Ipswich. This role is ideal for someone who thrives in a dynamic environment and is looking for a stable career with a company that values its team.

• Serve as the first point of contact for clients and engineers, ensuring smooth communication and efficient service delivery.
• Manage incoming calls, addressing queries and coordinating responses in a timely and professional manner.
• Schedule and plan jobs, ensuring all engineers are well-informed and equipped for their assignments.
• Prepare and provide quotations for maintenance contracts and handle their renewal processes.
• Generate invoices and maintain accurate records by updating relevant databases regularly.
• Embrace the variety each day brings and tailor your approach to meet the unique needs of different clients.

• Proven experience as an administrator in a fast-paced, reactive environment.
• Strong proficiency in Microsoft Office applications and experience with database management.
• Excellent customer service skills with the ability to prioritise and adapt to changing needs effectively.
• A calm and effective approach to handling multiple tasks and meeting deadlines.

• Competitive salary reflective of skills and experience.
• A supportive and friendly work environment with free parking.
• Diverse and engaging work responsibilities.
• 25 days holiday plus bank holidays, with additional days accruing with length of service.
• Pension scheme.

To apply for the Maintenance Administrator position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role.