Scheduling Administrator

Are you an experienced and organised Administrator looking for a new opportunity? Join our client's dynamic team in Ipswich and be part of an organisation that truly cares about its employees. With a history of long-serving team members, this could be your chance to thrive and grow.

Our client, a respected player in the cooling and heating industry, is seeking a Scheduling Administrator to provide exceptional service to their valued clients. As the first point of contact for clients and engineers, you will play a vital role in supporting the Service and Maintenance department.

What your day will look like:

• Answering phone calls and addressing queries with a friendly demeanour.
• Planning jobs and ensuring engineers are well-informed about their assignments.
• Providing quotations and handling renewals for maintenance contracts.
• Producing invoices and maintaining accurate records.

What we need from you:

• Proven experience as an administrator in a fast-paced environment
• Proficiency in Microsoft applications
• Familiarity with database usage is advantageous
• Excellent customer service skills
• Ability to prioritise and adapt to changing customer needs calmly and effectively

What's on offer:

• £27,000 - £28,000 depending on your skills and experience
• Friendly and close-knit working environment with ample free parking
• Exciting and varied work that keeps you engaged.
• 25 days of holiday plus bank holidays, with additional accrual for long term employees
• Pension scheme

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.