Case Manager

Case Manager

Buy to Let Mortgages

Kent

We are very pleased to be working with a Kent based, well established Buy To Let lender currently, on their search for a Case Manager to join the growing team.

We are looking for proactive, efficient individuals who can confidently liaise with internal and external stakeholders.

Responsibilities:

• Build and maintain relationships with new and existing clients
• Act as the first 'port of call’ with any queries on all mortgage applications
• Ensure we are giving timely, accurate and appropriate responses to telephone calls/enquiries
• Liaise with the Line Manager, escalating any specific problems
• Liaise with the underwriting team
• Work within procedures and agreed SLAs.
• Input, update and maintains data onto the system accurately reflecting the current stage of each case
• Dealing with any legal queries or documentation relating to each application
• Manage the diary system to monitor applications and deal with any relevant tasks.
• Obtain updates on the mortgage applications to ensure that they are progressing smoothly from offer to completion.

Benefits

• Private Health Care no excess.
• Pension
• 25 days holiday plus bank holidays.
• Death in service benefits
• Social events
• Dress down Fridays once a month
• Supported Training and a CPD track
• Free Parking
• Black Tie Christmas party and Summer Teambuilding events
• Yearly salary review
• Generous bonus scheme