Lettings Administrator

Job Title: Lettings Administrator
Location: Starbeck, Harrogate
Hours: Full Time
Salary: £24,000 - £26,000

Do you have experience managing properties and looking to work in a team environment?

Our client is looking for an organised and proactive administrator to join their Starbeck office. In this role, you’ll be providing exceptional services to customers and ensuring the operations run smoothly.

Due to travel being required around the Harrogate area, your own transport is essential.

Key Responsibilities:
• Carrying out regular inspections
• Assist in managing tenancy/lease terms and addressing breaches
• Support monitoring of service contracts, ensuring value for money and quality improvements
• Engage with community groups and stakeholders
• Aid in partnerships with local authorities and police
• Deliver improvements based on customer feedback and surveys
• Help recover rent arrears and suggest strategies to sustain tenancies
• Work towards meeting budgets and demonstrate financial awareness
• Maintain accurate and timely updates to the inhouse management system
• Support the monitoring and reporting of performance KPIs
• Contribute to creative service improvements

Requirements:
• Excellent customer service skills
• High attentions to detail and ability to manage a changing workload
• Ability to work to targets and deadlines
• Flexibility to work outside usual office hours as and when necessary
• Full UK driving licence and own vehicle

Benefits:
• Salary up to £26,000, depending on experience
• 25 days holiday, plus bank holidays
• Company Pension
• Highstreet vouchers
• Annual Charity events

Ref: 22721