IT Support Analyst
London
Post Date, 11/12/2024
Salary: 35000-40000 per annum
IT Support Analyst (Law firm)
Location: City of London
Salary: £35,000 to £40,000
Do you have over 3 years' experience providing 1st/2nd Line Support in the professional services industry?
If so, this role could be a perfect fit for you.
About the company
My client is one of the world's largest and most diversified legal groups. With 15 global offices and 250 + users
Position Overview
As an IT Support Analyst, this role is responsible for providing timely and effective assistance to end-users with their IT related issues. The role ensures smooth day-to-date operations, minimises downtime and enhances user satisfaction by addressing IT concerns promptly and accurately.
Candidate Requirements
- Strong knowledge and troubleshooting of Microsoft based operating systems with emphasis on Windows 10
- Strong knowledge and troubleshooting of Microsoft Office suite (Outlook, Word, Excel, PowerPoint)
- Good knowledge of Active Directory
- Good experience in ticketing to ITIL best practices
- Good knowledge of common networking and troubleshooting
- Experience with troubleshooting network printers, MFPs and copiers
- Experience with supporting and configuring mobile devices, specifically supporting iOS platform
Job Responsibility
Contract Details
- Contract Type: Permanent
- Salary Type: per annum
- Total Applications: 128
- Last Date: 22/01/2025
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