Administrator Receptionist

Receptionist -Temporary working Christmas Day & Boxing Day

Role Specific Duties:

1. Create a Welcoming Environment: Ensure the reception area is tidy, welcoming, and clean, leaving a positive first-class impression with up-to-date information.
2. Visitor Management: Complete the visitors book and notify the appropriate person of their arrival.
3. Professional Communication: Answer the telephone and greet callers and visitors in accordance with the agreed policies, ensuring security protocols are followed.
4. Efficient Correspondence Handling: Date stamp all received correspondence and ensure it receives prompt attention.
5. Administrative Support: Provide comprehensive administrative services, including word processing, minute-taking, and maintaining an effective filing system.
6. Accurate Record Keeping: Maintain accurate records, produce basic reports, and complete forms, invoices, and monthly financial returns as delegated.
7. Resident Information Management: Respond to requests for information about resident vacancies and assist with administrative procedures for admissions.
8. Meeting Coordination: Organize meetings, produce circulars, notices, agendas, and minutes as required.
9. Document Management: Type letters and maintain the filing system for the Home Manager.
10. Website Maintenance: Work with the Head of Communication & Fundraising Manager to keep the website information up-to-date and handle website inquiries.
11. Support for Managers: Provide administrative support to all managers.
12. Document Reproduction: Reproduce, staple, collate, and maintain adequate stocks of forms, booklets, and other documents, liaising with external providers as needed.
13. Cost-Effective Purchasing: Order and purchase goods and services cost-effectively after receiving appropriate authorization.
14. Technology Utilization: Make effective use of all information technology in the home, including word processors, databases, faxes, and email.

General Duties:

1. Recruitment Support: Send recruitment literature to applicants and pass them to the HR department for processing, promoting a positive image of the organization and ensuring equal opportunities.
2. Uniform and Badge Management: Order uniforms and badges where in use.
3. Data Management: Ensure all new starters and leavers' biometric data are added and deleted in accordance with GDPR.

Working with Others: Interface effectively with employees from other departments.

Leading by Example: Undertake other duties as required, commensurate with the level and responsibilities of the post.

Personal Responsibilities:

• Attend statutory and other training as directed by management.
• Communicate with customers to understand their needs.
• Show a keen interest in learning and improving performance.

General:

• Maintain good relationships with other professionals visiting the home.
• Demonstrate experience working with a range of partner organizations.
• Show evidence of continuous professional development.
• Comply with all statutory requirements and legislation (e.g., Health and Safety, COSHH, Moving and Handling, Fire Safety, Environmental Health).
• Be prepared to undertake other duties as requested by the Home Manager or person in charge.
• Note that employment is subject to a satisfactory Enhanced Disclosure and Barring check.

If you are interested in this role and able to work Christmas Day and Boxing Day please apply right away.