Credit Controller

We are TradeChoice Carpet & Flooring!

We provide appreciation, progression and work-life harmony as standard!

As one of the UKs largest distributors we stock and distribute products from Europe's leading flooring manufacturers and operating out of 15 branches UK-wide, and continuing to grow!

Our success is a result of our talented colleagues and their dedication, therefore our mission is to create the ideal space for our colleagues to envisage their long-term role or career.

You will receive:

• Competitive credit control bonus
• 25 days annual leave, option to buy +3 days, Christmas break + Bank Holidays
• Long-service holidays
• Long-service awards
• 24/7 wellbeing support and counselling (EAP programme)
• Internal GP medical helpline
• Healthcare cash plan
• Life assurance
• Bike2Work scheme
• Company pension
• Colleague discounts
• Shopping vouchers
• Employee of the month scheme
• Free onsite parking

• Manage assigned ledgers in line with current processes and procedures: 400 – 600 customer trading accounts.
• Proactively chase timely settlement of due monies.
• Monitor and chase payments according to customers’ terms, credit limit and supporting order release process for Branches. 
• Work with Branch Manager/teams for the resolution of invoice queries.
• Review and assess credit limits for customers based on their payment history, financial stability, and credit score.
• Manage and action credit limit reviews requested by customers and stakeholders.
• Maintain accurate and up-to-date records of customer accounts and associated activity.
• Process customer payments via phone.
• Work to departments’ monthly targets for cash collection, age debt and unallocated payments.

• Monday to Friday
• 8:30am to 5:30pm
• 30-minute break
• Hybrid working: 1 day per week will be considered upon completion of the 3-month settling-in period

• Proven track record in a Credit Control role or department, in B2B organisation
• Competent in Microsoft Excel & Word 
• Understanding of Credit Limits & Credit Risk assessment techniques  
• Ability to listen and negotiate with customers
• Good numeracy, Literacy & IT Skills.
• Communication Verbal & written 
• Organisation and prioritisation skills
• Ability to work well in a team at a fast pace to weekly & monthly deadlines 
• Analytical skills & Attention to detail and accuracy 
• Confidence in communicating internally and externally at various levels

• Every day we demonstrate commitment, respect, integrity, trust, teamwork and fun.
• We truly care about diversity and inclusion, mental health and wellbeing.
• We are dedicated to the development, retention and motivation of our people.