Administrator

Job Title: Administrator
Location: Snodland, Kent (onsite role)

Salary: £25,000 per annum

Hours:

• Mon - Thurs: 8am - 5pm with 1/2-hour unpaid lunch break and
• Friday: 8am - 1pm. After 3 months service, every 4th Friday hours will be 8am - 4pm.

6 month contract starting January 2025 (this position has the potential to go permanent for the right candidate)

About the Role

Are you an organised and detail-oriented individual with experience in administration and reception? Join our client’s Customer Service team as an Administrator, where you’ll play a crucial role in ensuring customer orders and quotation requests are processed efficiently.

In this full-time, office-based role, you’ll be the first point of contact for incoming customer purchase orders and quotation requests. You'll also provide reception cover during lunch breaks, holidays, and absences. This position is perfect for someone who thrives in a dynamic environment and has a passion for delivering exceptional customer service.

Key Responsibilities

• Accurately review and upload customer purchase orders and quotation requests to the in-house system
• Ensure all uploads are completed promptly to meet office KPIs
• Handle incoming calls and transfer them via Microsoft Teams
• Manage incoming and outgoing post and emails
• Book meeting rooms and arrange catering as needed
• Make travel arrangements, including transport and hotel bookings
• Welcome and register visitors using the onsite system during reception cover
• Maintain office supplies and vending machines during reception duties
• Provide general administrative support as required

About You

Qualifications:

• GCSE/A-Level or equivalent
• Proficiency in Microsoft Office, especially Outlook, Word, and Excel

Experience:

• Proven experience in a fast-paced customer service environment
• Previous reception experience is essential
• (Desirable) Experience within a manufacturing environment

Skills and Attributes:

• Exceptional organisational skills with strong attention to detail
• Excellent communication skills, both written and verbal
• Ability to multitask and manage priorities effectively
• Professional, approachable, and a team player
• Flexibility to adapt to varied tasks as required

Why Apply?

This is a fantastic opportunity to join a supportive and professional team in a role that combines administrative precision with customer-facing interaction. With opportunities to contribute to process improvements and deliver excellent service, this role is ideal for a motivated individual looking to make an impact.

Morgan Jones is committed to creating a diverse and inclusive environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status

About Morgan Jones:

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Due to the high volume of applicants, we see, that if you have not heard back from us within 72 hours, please assume that you have been unsuccessful on this occasion.

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