Customer Service Advisor

ROLE: Customer Service Advisor

SALARY: £24,500 (£35,000 OTE)

LOCATION: Yate (Office based)

THE COMPANY:

We are a rapidly growing and progressive organisation with ambitious plans for the forthcoming year.

Established in the Southwest, we have progressed in recent years to become a market leader, not only across this area but also nationally.

Our product range comprised of an exceptional one stop shop for all Chef requirements in the areas of light catering equipment and disposables.

In addition to providing a comprehensive catalogued range of products we are also able to closely consult with customers to provide bespoke products incorporating their brand.

We have demonstrated considerable growth over the last 12 months and are seeking to add further talent to the team to support growth of our account base.

BENEFITS:

• £24,500 salary plus an excellent bonus structure.
• 22 days annual leave plus bank holidays.
• Free on-site parking.
• Company pension.

THE CANDIDATE:

Candidates with a background in internal sales, customer service or account management will be of strong interest.

Candidates from an admin background with strong communication skills and experience working with customers will also be welcomed.

Previous experience working within the hospitality sector will also be advantageous.

Candidates must have a strong level of IT literacy and if possible experience of working with Excel.

DUTIES INCLUDE:

You will be responsible for day-to-day management of an account base of customers within the Foodservice sector. These accounts include restaurant, coffee shop, contract catering and leisure establishments amongst others.

The role includes providing customer service to these clients, taking orders, resolving account queries and maintaining strong relationships with the customers.

You will also work closely with a field sales counterpart who also manages the account via regular face to face meetings.

Immediate interviews are taking place, so please do not delay in applying, should you be interested.