Customer Service Advisor

We are looking for a Customer Service Advisor for a small but ambitious business in Bristol. Working Monday to Friday (working 8.30am - 6pm), the role will be 100% office based and offers the chance to join a fun, friendly and busy business and be part of the company’s next stage of growth.

The role

Reporting into the Managing Director with a dotted line into the Office Manager duties will include:

• Greeting and welcoming customers in a professional and friendly manner
• Answering and directing phone calls, taking messages as required
• Diary scheduling and booking appointments
• Ordering supplies as required.
• Providing general administrative support including data entry tasks and maintaining accurate records
• Sorting and distributing incoming mail and preparing outgoing mail or packages.
• Assisting with basic bookkeeping such as invoicing and expense tracking
• Maintaining office supplies inventory and ordering as needed

The person

• Have previous customer service/administration/receptionist experience
• Motor trade experience would be beneficial but is not essential
• Friendly telephone manner and excellent customer service skills
• Strong admin and organisational skills
• IT literate
• Good attention to detail
• Able to multi task

Salary

£22,000 - £25,000 plus 28 days holiday (including bank holidays), Monday to Friday (NO SATURDAY WORKING) - 8.30am - 6pm, pension, discounted car servicing for individual and friends and family.

Location

Bristol