CRM Consultant

CRM Consultant, Hybrid / remote work, Coventry a couple of times a week £35-45k

Join a Mission-Driven Team: CRM Implementation SpecialistAre you ready to make a real impact?

Our client, a leading IT digital consulting company based in Coventry, is seeking a CRM Implementation Specialist to join their dynamic team. This is a unique opportunity to leverage your analytical skills and passion for technology to drive positive change within the non-profit sector.
As a CRM Implementation Specialist, you'll play a pivotal role in helping our charity clients streamline their operations and achieve their goals. You'll work closely with clients to understand their specific needs, design tailored CRM solutions, and ensure successful implementation.
Key Responsibilities:

• Client Engagement: Conduct in-depth interviews to gather requirements and build strong relationships.
• CRM Analysis: Research and evaluate existing processes to identify opportunities for improvement.
• Solution Design: Develop comprehensive CRM strategies, including data migration, configuration, and training plans.
• Data Management: Ensure data quality and integrity through auditing, rationalization, and transformation.
• Implementation: Oversee the entire implementation process, from configuration to training.
• Project Management: Lead and coordinate CRM projects, ensuring timely delivery and client satisfaction.

• Analytical Mindset: Strong problem-solving and critical thinking skills.
• CRM Experience: Proven experience with CRM systems, ideally in the non-profit sector.
• Technical Proficiency: Familiarity with data analysis, auditing, and configuration.
• Client-Focused: Excellent communication and interpersonal skills.
• Project Management: Ability to manage multiple projects simultaneously.

• Meaningful Work: Contribute to the success of non-profit organizations making a difference in the world.
• Collaborative Culture: Work alongside a talented and dedicated team of professionals.
• Professional Development: Opportunities for growth and learning within a supportive environment.
• Flexible Work Arrangements: Enjoy the freedom of remote or hybrid work options.

• Flexible Work Arrangements: You can choose to work from home or the office, with a preference for a few in-person visits per week.
• Flexible Hours: We prioritize results over rigid schedules, allowing you to balance your work and personal life effectively.
• Remote Work Options: Enjoy the convenience and flexibility of remote work when needed.