Administrator

Administrator

My client is looking for an administrator with excellent customer service skills

They are looking for an individual who has strong administration experience that will enjoy being part of a close-knit team.

Responsibilities will include:

• Manage incoming calls deal with supplier/customer queries and escalate where appropriate
• Greet walk in customers, assist with queries and problem solve where necessary
• Develop and maintain customer and supplier relationships, demonstrating a friendly and helpful manner
• Update customers on a regular basis with regards to their orders
• Maintain customer records on databases
• Logging quotation enquires
• Represent a positive image of the company and its brand at all times

Skills and Experience

• Strong IT skills required
• Outstanding communication and customer service skills
• Team player with flexible attitude; is willing to ensure customer satisfaction
• Must be comfortable working independently and making minor decisions without direct supervision
• Organisation and attention to detail is essential
• Flexible approach - multitask and be flexible in all areas of the role

Candidates must be residing and eligible to work in the United Kingdom, we will not accept oversea applications.

• Monday - Friday 9.00am - 5.00pm or 8am-4pm
• This role would be suited to an individual that lives locally
• The start date for the role is January 2025.

Benefits:

• Casual dress
• Company events
• Company pension
• Employee discount
• Free parking
• On-site parking

Schedule:

• Monday to Friday

Education:

• A-Level or equivalent (preferred)

Experience:

• Customer service: 1 year (preferred)
• Administrative experience: 1 year (preferred)

For more information please contact Charmaine