Account/Programme Manager

We are searching for a delivery-focused Account/Programme Manager to join a specialist consultancy based near Farnham, Surrey. The role will be working with a diverse range of international clients, supporting the delivery of L&D programmes, strategy consulting and change management projects.
We’re looking for client facing experience ideally in an L&D, Change Management, or Internal Communications environment. An understanding of learning management systems will be needed, along with experience using project planning software.
If you have a passion for people development, delivering a professional service, and love to embrace challenges in a fast-paced environment, this role could be ideal for you.

The Account Manager/Programme Manager role will involve:

• Project management and planning using MS Project and Planner and Kanban boards
• Liaising with clients and facilitators pre and post programme scheduling
• Diary management for client meetings
• Scheduling project work across the business, maintaining a balanced workload
• Preparing materials for L&D content, content plans and toolkits
• Compiling and summarising post programme feedback documents
• Working with the team creating, planning and executing proposals and developing business within your own client portfolio
• Overseeing and maintaining sales forecasts
• Preparing sales and finance reports, invoices and ensuring expenses are captured
• Supporting the business with marketing campaigns, social media presence, and keeping Hubspot up to date.

Person profile:

• This role would suit an energetic candidate with a commercial mindset, and previous project/client delivery experience
• A highly organised team player with a 'can do’ attitude who can work independently to high standards
• Experience in a service led role involving writing proposals and pricing work
• Excellent writing skills for creating content and developing instructional communications for clients and team members
• A proactive and consultative approach.

The consultancy is offering:

• A fabulous working environment with hybrid working
• A generous bonus scheme
• On the job training, working on interesting strategy, culture and engagement projects for prestigious clients
• 25 days holiday plus bank holidays.

Please only apply to this vacancy if you live with 20 miles of Farnham, Surrey.