CRM Manager

Are you a CRM Manager passionate about delivering exceptional customer experiences and data-driven marketing solutions?

Our client a dynamic and innovative digital agency, seeking a highly motivated CRM Specialist to join their talented team and play a pivotal role in delivering impactful campaigns and optimizing customer journeys.

About the Role

As a CRM Specialist, you’ll take ownership of end-to-end campaign management across channels such as email, SMS, and CRM automation. This includes everything from strategy development, content planning, and data segmentation to campaign deployment and analysis. Collaborating closely with the Head of Customer Experience, you’ll ensure all campaigns are delivered on time, error-free, and aligned with client goals. In this role you will also mentor and support Junior CRM and CX Executives while developing cutting-edge strategies and refining tools such as Mailchimp, HubSpot, Klaviyo, and Dotdigital.

What’s on Offer

Our client offers a competitive salary of up to £70,000, depending on experience with flexible and hybrid working arrangements, alongside an excellent range of benefits. The role also includes access to valuable training programs and external events, such as Dotlive and Klaviyo Partner Days, ensuring continued professional growth.

If you’re ready to make an impact and help shape world-class CRM strategies for some of the most exciting brands, we’d love to hear from you. Apply today!