Customer Service Administrator

Job Title: Customer Service Administrator
Type: Temporary - ongoing
Location: Ashton-Under-Lyne
Salary: £11.44 per hour paid weekly

About the company:

A large well-known public-sector business based in the heart of Ashton are looking for someone to join the team on a temporary basis. This is an exciting chance to work with this business, in a busy team where no 2 days are the same and every conversation had with users is different.

Key Responsibilities:

• Providing advice, supply information and supporting residents/service users where necessary
• Queries include: Council tax, Housing Benefit, Tax support and much more
• The appointed person will assist in making claims in respect of housing benefits
• Assess and process applications
• Helping with applications relating to blue badges
• Attend weekly meetings and continuous training meetings
• Plus much more

Person Specification:

• Previous experience working within customer service handling complex queries
• Strong IT skills with the ability to multi task - Log info/navigate around systems whilst communicating on the phone
• Work to strict deadlines

The working hours are Monday to Friday typical office hours, and the hourly rate of pay is £11.44 and this is paid on a weekly basis.

Please note that due to the nature of this business and the access the appointed person will have on the systems, you will need to have a DBS carried out against you.

If the above is of interest and you would like to be considered, please either apply online now or contact me at