Membership Manager

Merrifield Consultants are delighted to partner with a leading women's health charity to recruit an experienced and driven Membership Manager. This charity is dedicated to improving the lives of women through innovative research, education, and advocacy. Their mission is to break down barriers in women's health and provide the tools, knowledge, and support needed to create lasting change.

The Membership Manager will take ownership of a growing employer membership programme, designed to help organisations better support women's health in the workplace. This role involves shaping the programme's direction, ensuring members receive tangible value, and building an engaged and thriving community.

Job Title: Membership Manager
Salary: 50000 per annum prorated (40000 for 4 days)
Contract: Permanent, part-time 4 days (28 hours)
Location: London. Hybrid working

Key Responsibilities:

• Lead the development and delivery of the membership programme, creating a clear strategy for growth and engagement.
• Build strong, collaborative relationships with current and prospective members, ensuring their needs are met with tailored support and resources.
• Oversee and manage a team delivering seamless onboarding, renewal processes, and ongoing engagement initiatives.
• Design and deliver a programme of events, webinars, and digital content that empowers members to drive meaningful change in their organisations.
• Act as the main point of contact for members, providing advice, guidance, and a high standard of service.
• Identify and pursue opportunities for partnerships and sponsorships to enhance the programme's reach and impact.
• Ensure accurate membership records are maintained and utilise data to assess performance and inform decision-making.

Person Specifications:

• Experience leading membership programmes or similar, with a focus on growth and innovation.
• Excellent relationship-building skills, capable of engaging with members and stakeholders at all levels.
• Strong organisational abilities, including the management of events, projects, and resources.
• A strategic mindset, with the ability to turn data insights into actionable improvements.
• Proficiency in CRM systems and a clear understanding of data protection best practices.
• A genuine interest in women's health and workplace wellbeing.

This is a unique opportunity to join a charity at the forefront of women's health, contributing to a mission that changes lives. If you are ready to bring your expertise to a role that matters, please Apply now.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.