Customer Business Manager - FMCG - Nationwide Location

Customer Business Manager required for award winning company! - Nationwide role.

This is an exciting opportunity for an experienced Customer Business manager to join an exciting organisation that specialises in supporting businesses with their brand growth, sales and distribution within the supermarket and groceries sector.

This role will involve all aspects of customer development and management with a shopper and category-based approach therefore someone with a good commercial awareness in Food & Beverage is required.

Via weekly travel to offsite customer meetings, you will be responsible for achieving volume, revenue, profit and strategic objectives in allocated customers in line with company standards, policies and strategy.

Customer Management, Planning, Category Management and Finance Management are key aspects of the role, therefore this position would suit a competent strategic and creative Customer Business Manager possessing excellent relationship building skills in order to develop exceptional engagement with key functional contacts within commercial, category, finance, supply chain, store operations.

Candidate profile required:

• Minimum 3 years’ FMCG experience within a commercial role (sales, marketing or operations).
• Demonstrable experience of creating and delivering accounts
• Experience of working with customers ideally within sales, trade marketing or category management (working within grocery is ideal but not a prerequisite)
• Strong experience and understanding of grocery trade sectors (multiples, convenience, discounters)
• Experienced in utilising IRI/Nielsen Market and EPOS data to deliver commercial outcomes is desirable.
• Demonstrable experience of developing new business outside of your immediate responsibilities.
• Demonstrable knowledge of negotiation strategies and category management is preferred.
• The ability to use Excel to an intermediate level in order to analyse trends and create commercial recommendations.
• The ability to use PowerPoint to an intermediate level in order to create impactful presentations for the trade review meetings.
• Understanding of the core principles of category management and the ability to utilise these in client & customer recommendations and proposals.

A competitive salary is on offer along with the following benefits:

• Up to 5% personal bonus, up to 5% company bonus
• Company car
• 25 days holiday, plus bank holidays
• 8% pension contribution (5% employee, 3% employer)
• Westfield Health Cash Plan
• 4x death in service